Jaken Hicks

Bachelor of Science in Computer Science, Minor in Math

Hi, thank you for visiting my site. I'm a computer science student graduating from Western Illinois University in Spring 2023. I have technical experience working for University Technology, as well as an internship with CCC Intelligent Solutions in Chicago. I've had experience in learning new technologies in system management, scripting, ticketing, and more.

I'm also heavily involved on campus, serving as an executive member ofthe University Union Board, our main programming council for campus wide events. I have also served as the Homecoming Commmittee's secretary, as well as a volunteer for the Admissions program "Experience Western".

Please see the rest of the page for more details!

Experience

End User Systems Engineer Intern

CCC Intelligent Solutions

Worked in company's End User Technology department, responsible for various duties concerning user systems and devices. Completed remediation projects that eliminated security risks by fixing issues with device management and system updates. Worked with various Microsoft tools including SharePoint, Intune, Azure Active Directory, and System Center Configuration Manager.

Technical Assistant

Western Illinois University

Worked for University Technology, moderating and managing the university's computer labs while providing technical support to students and faculty. Responsible for answering support calls, resetting passwords, filling out tickets, and assisting with various technical issues.

Peer Mentor

Western Illinois University

Mentored and served as a leader in freshman UNIV100 classes, helping to guide students through their first semester of college life. Acted as an advisor to 30+ students, sharing campus resources, previous experiences, and plans for success.

Skills

Proficient with various object-oriented programming languages, basic web design, and system management technologies.

  • Python, Java
  • HTML, CSS, Flask Web Apps
  • PowerShell commands, scripting
  • Microsoft Azure AD, Intune, SCCM
  • Basic SQL queries
  • Ticketing Systems

Projects

You can find code for all of my projects on Github. Some of these are hosted and can be used tested using attached links.

Flask Weather App

jakenhicks.pythonanywhere.com

Flask web app that displays various weather statistics for an input city. Uses OpenWeatherMaps API to acquire data. Made with Python Flask framework, web page made with Bootstrap CSS template.

Bingo Call Sheet

uubingo.net

Web page used to check player cards and keep track of called numbers during University Union Board bingo nights. Made with HTML, CSS, and a small amount of JavaScript.

Snake Game

github.com/jaken-hicks/snake-game

Classic snake game recreated with a score counter, arrow key controls, and a simple GUI. Made with Python and the Turtle graphics package.

Involvement

University Union Board

VP of Finance

Serving as an executive member of the organization that plans, prepares, and operates various campus wide events. Responsible for managing the organization's budget, advising on spending and ensuring funds are allocated appropriately.

Homecoming Committee

Secretary

Served as a member of the committe and contributed to various general duties in promotion, organization, and planning of Homecoming events. Responsible for taking meeting minutes as well as coordinating with event judges and tracking team scores.

Experience Western

Rocky Pal

Volunteering to guide admitted students in the Experience Western program, where they visit campus to experience dorm life, mock classes, and campus tours. Established personal connections and provided a hands-on encounter with life at Western.

Contact Me

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